Sheri Haun, Associate VP – Managed Care
One Hundred Oaks
719 Thompson Lane, Suite 30330
Nashville, 37204
Campus Zip: 3170 (615) 936-6009

Office of Managed Care

Mission Statement

The Office of Managed Care supports the institution both financially and operationally through payor contracting efforts to maximize reimbursement in order to fund the institution’s tripartite mission.

Value Statement/ What we do

The Office of Managed Care does more than contract negotiation with payors. The Office of Managed Care interacts with nearly every area of the health system and supports efforts to provide timely, appropriate clinical services to our patients while maintaining adequate reimbursement for the services we provide. Office of Managed Care serves to:

• Protect revenue through negotiated rates
• Cultivate and maintain contract standards
• Subject Matter Experts for all things “Payor” related
• Respond to health care delivery issues/concerns
• Promote clinical programs
• Communicate and operationalize contracts/Payor information
• Collect money on problem accounts
• Resolve complex problems
• Build and maintain relationships with Payors, the State, and Competitors
• Track Payor performance via Scorecard (under construction)

The Office of Managed Care